2-Year Limited Warranty

Please contact us at aftersales@magcubicvision.com to determine your problem and the next steps. Our entire liability and your exclusive remedy shall be, at our option, either (1) repair the Products; (2) replace the Products with a new or refurbished Products (replacement Products being of identical model or functional equivalent); or (3) provide you with a refund of the price you paid for the Products (excluding taxes and shipping costs). Any Products that are repaired or replaced under this Limited Warranty will have warranty coverage under this Limited Warranty for the longer of: (a) 90 days from the date of repair or replacement; or (b) the remaining original Warranty Period. Replacement parts used in the repair of the Products may be new, equivalent to new, or refurbished. This Limited Warranty cannot be assigned or transferred, it is valid only for the original buyer and is limited to the terms set forth below. The manufacturer warrants to you (the original purchaser), that the product you purchased will be free from defects in materials and workmanship when used under normal conditions for two (2) year from the product purchase date. This Limited Warranty does not cover defects or damages caused by (a) consumable parts, such as batteries, unless the consumable part has been damaged due to a defect in materials or workmanship in a non-consumable part of the Product(s); (b) normal wear and tear and cosmetic damage, including, but not limited to, scratches, dents, and broken plastic; (c) defects or damage caused by misuse; accident (including, without limitation, collision, fire, and the liquid); neglect; modification; improper or unauthorized repair, installation, wiring, or testing; alterations not approved, improper repairs or service, or use of improper parts and accessories that are not the product brand; (d) damage caused by operating the Product(s) outside the permitted or intended uses described by manufacturer; (e) damage caused by use with non-brand products; (f) any non-brand products, even if packaged or sold with the Product(s); and (g) modifications of the Product(s) firmware or software by anyone other than manufacturer. The manufacturer reserves the right to disable the Product(s) if suspects fraud or if the manufacturer determines that the Product(s) is counterfeit, stolen or lost in shipment. (h) misuse or failure to follow the operating instructions, and failure to perform recommended maintenance; (i) parts that must be replaced periodically; or (j) use in any other manner than normal and expected use. (k) This Limited Warranty does not apply to accessories and other consumable items.